SHIPPING INFORMATION
DOMESTIC: Shipping is a rate variable to anywhere in Australia.  Australia Post.  If it’s been longer than 14 days, please contact customer service at markc@pinball.co or call us at +61 3 9729 6422 Monday through Friday 9AM-5PM AEST.

INTERNATIONAL: If every item in your order is in stock your order will usually arrive in 7-14  business days via air , but may take longer depending on customs and local post office shipping procedures.

Incorrect shipping address information entered when you placed your order:
Re-delivery of a package where you have given us incorrect shipping information or a partial address will result in a $10.00 re-delivery fee.

RETURNS
Returns will not be accepted unless prior approval is given. All claims are to be made within 7 days of receipt. All returns incure a 20 percent restocking charge.

REFUND POLICY - 

Simply send an email to markc@pinball.co stating your receipt number and contact details and request a return authorization number. We will email you an authorization and return instructions.

SHORTAGE OR DAMAGED GOODS
All claims are to be made within 7 days of receipt.